Terms and Conditions of use

These Terms and Conditions of Use (the “Agreement”) set out the terms on which UnoDogs Services Pvt Limited, doing business as Unodogs will provide UnoDogs software and services on its website, mobile applications, and other UnoDogs controlled or operated websites and through UnoDogs's mobile device applications (collectively, the “Service”) to you, a user of the Service (“You” or “User”), as well as the benefit of this Agreement to any UnoDogs officer, director, employee or agent of UnoDogs or corporate entity affiliated with UnoDogs (each, a “UnoDogs Affiliate”).

By providing Your email address and creating an account as a User of the Service, or by otherwise using the Service, You agree to comply with and be bound by this Agreement, which we may change at any time by posting notice on the Service. Users bound by this Agreement include both those using UnoDogs for their dog’s diet and exercise goals (sometimes referred to as “Users”) and people using UnoDogs to provide services and advice to. PLEASE READ THIS AGREEMENT CAREFULLY, AND PLEASE CHECK THESE TERMS AND CONDITIONS PERIODICALLY FOR CHANGES. If You do not agree to these terms and conditions, please do not use the Service.

  1. Registration.

If You register as a User, You represent and warrant to UnoDogs that: (i) You are of legal age to form a binding contract; (ii) You will provide UnoDogs with accurate, current and complete registration information; and (iii) Your registration and Your use of the Service is not prohibited by law. UnoDogs reserves the right to suspend or terminate Your registration, or Your access to this Service, with or without notice to You, in the event that You breach any term of this Agreement.

   

    2. Minors.

The Service is not directed at Users under the age of 18. If You are under the age of 18, You are not permitted to register as a User or use the Service.

     3.  Ownership of the Service and Related Intellectual Property.

All the text, images, marks, logos, compilations (meaning the collection, arrangement and assembly of information), data, other content, software and materials displayed on the Service or used by UnoDogs to operate the Service, excluding any User Content (as defined below) is proprietary to us or to third parties. UnoDogs expressly reserves all rights, including all intellectual property rights, in all of the foregoing, and except as expressly permitted by this Agreement, any use, redistribution, sale, decompilation, reverse engineering, disassembly, translation or other exploitation of them is strictly prohibited.

The mark “UnoDogs” is an unregistered trademark. UnoDogs, may not be used in connection with any service or products other than those provided by UnoDogs in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits UnoDogs. Any use of such marks, or any others displayed on the Service, will inure solely to the benefit of their respective owners.

    4.  Your Registration and User Content.

The information You submit to us as part of Your registration, and any data, photographs, text, graphics, video, and other material that You submit or post to UnoDogs, remain Your intellectual property, and UnoDogs does not claim any ownership of the copyright or other proprietary rights in such information and User Content. Notwithstanding the foregoing, You agree that UnoDogs may retain copies of all registration information and User Content and use such information and User Content as reasonably necessary for or incidental to its operation of the Service and as described in the Agreement and the UnoDogs Privacy Policy, and You grant UnoDogs the non-exclusive, worldwide, transferable, perpetual, irrevocable right to publish, distribute, publicly display and perform the User Content in connection with the Service and as provided for in the UnoDogs Privacy Policy.

   5.  License to Use the Service.

Subject to the terms of this Agreement, UnoDogs authorizes You to use the Service for Your personal, non-commercial purposes. The Service includes certain premium features and services that UnoDogs offers for a fee (“Premium Services”); You are only authorized to use Premium Services if You have paid the applicable fees. You may not remove any copyright, trademark or other proprietary notices that have been placed in the Service. Except as expressly permitted above, modification, reproduction, redistribution, republication, uploading, posting, transmitting, distributing or otherwise exploiting in any way the Service, or any portion of the Service, is strictly prohibited without the prior written permission of UnoDogs. The Service is licensed, not sold, and You obtain no rights in any copy of software related to the Service other than the rights described in this paragraph.

You agree, and represent and warrant, that Your use of the Service, or any portion thereof, will be consistent with the foregoing license, covenants and restrictions and will neither infringe nor violate the rights of any other party or breach any contract or legal duty to any other parties. In addition, You agree that You will comply with all applicable laws, regulations and ordinances relating to the Service or Your use of it, and You will be solely responsible for Your own individual violations of any of any such laws.

You are solely responsible for obtaining the equipment and telecommunication services necessary to access the Service, and all fees associated therewith (such as computing devices and Internet service provider and airtime charges).

We retain the right to implement any changes to the Service (whether to unpaid or Premium Services) at any time, with or without notice. You acknowledge that a variety of UnoDogs actions may impair or prevent You from accessing the Service at certain times and/or in the same way, for limited periods or permanently, and agree that UnoDogs has no responsibility or liability as a result of any such actions or results, including, without limitation, for the deletion of, or failure to make available to You, any content or services.

 

    6.  Payment

 

6.1 Fees and Premium Services

If You purchase any Premium Services, either on a one-time or subscription basis, You will pay UnoDogs the applicable fees and any related taxes. UnoDogs may change its fees at any time by publishing written notice on the Service. You authorize UnoDogs to charge the applicable fees to the payment card that You submit to UnoDogs, and agree that UnoDogs and any UnoDogs Affiliate may store Your payment card information. You will pay all fees and taxes as they become due. Your obligation to pay fees continues through the end of the subscription period during which You cancel Your subscription. If Your payment card issuer or bank does not honor charges You have paid using Your card, You will remain directly liable to UnoDogs for all unpaid amounts. If You fail to pay applicable fees, UnoDogs reserves the right to charge interest at the rate of 2% per month, or the maximum amount permitted by law (if lower). You may cancel Your Premium Services whenever you want. You also acknowledge that Premium Services are subject to this Agreement and any additional terms related to the provision of the Premium Service.

Nonpayment of any fees or other sums due to UnoDogs or any other party related to Your use of the Service will result in Service termination. We may, at our discretion, also appoint an outside debt collection agency to collect amounts owed to us. You agree to reimburse us for all costs that we incur in enforcing our collection of Your unpaid amounts, including debt collection agency fees, reasonable attorneys' and legal fees and court costs.

All overcharges or billing disputes must be reported within 30 days of the time that the dispute occurred. If You dispute a charge to Your payment card issuer that, in our reasonable judgment, is a valid charge under the provisions of this Agreement, You agree to pay us an additional charge (“Administration Charge”) to investigate the matter. We will refund any such Administration Charge if our investigation finds that Your action in disputing the charge to Your card issuer was justified because the charge was not valid under the provisions of this Agreement.

6.2 Automatic Rewnewal Options

By signing up for certain subscriptions, You agree that Your subscription will be automatically renewed. Unless You cancel Your subscription, You authorize us to charge Your payment method for the renewal term. The period of auto-renewal will be the same as Your initial subscription period unless otherwise disclosed to You at the time of subscription purchase. The renewal rate will be no more than the rate for the immediately prior subscription period, excluding any promotional and discount pricing, unless we notify You of a rate change prior to Your auto-renewal. You must cancel Your subscription in accordance with the cancellation procedures disclosed to You for the particular subscription. We will not refund fees that may have accrued to Your account and will not prorate fees for a cancelled subscription. From time to time, we may offer a free trial subscription for a service. If You register for a free trial subscription, we will begin to bill Your account when the free trial subscription expires, unless You cancel Your subscription before that time.

 

6.3 Refund Policy

All fees and charges are nonrefundable and there are no refunds or credits for partially used periods. All Premium Services and Your rights to use them expire at the end of the paid period of Your Premium Services account.

 

 

    7.  Forums, Chat Spaces and Blogs.

A number of Service features, such as the feature allowing You to share diet information with friends, and any chat areas and blogs, offer opportunities for sharing information with others (the “Interactive Features”). UnoDogs does not edit or control User Content that You and other Users post to or distribute through the Interactive Features, and will not be in any way responsible or liable for User Content. UnoDogs does not vet or control the Users or other individuals that use the Service or Interactive Features. UnoDogs shall not be liable for any loss or damage that any person may suffer as a result of using Interactive Features. All Users use the Interactive Features at their own risk. Users should exercise caution in interacting with unknown persons that they meet using the Interactive Features in the same way that they would exercise caution in the physical world.

 

No User of any Interactive Feature shall:

  • use a Interactive Feature in violation of, or in connection with any violation of, any local, state, national or international laws;

  • impersonate any person or entity, or forge or manipulate headers to disguise the origin of any User Content;

  • except as otherwise permitted by this Agreement, harvest or otherwise collect information about others, including email addresses, without their consent;

  • post any material more than once or “spam”; or

  • engage in any other conduct that restricts or inhibits any other person from using or enjoying any Interactive Feature, User Content, or the Service, or which, in UnoDogs's sole judgment, exposes UnoDogs or any officer, director, employee or agent of UnoDogs (each a “UnoDogs Affiliate”) to any liability or detriment of any type

 

8. Service Restrictions

No User of this Service shall submit, upload to, distribute through or otherwise post to the UnoDogs website (including any Interactive Feature) any material that:

  • is libelous, defamatory, threatening, abusive, scandalous, obscene, pornographic or unlawful or that encourages a criminal offense;

  • contains any advertising, promotional, solicitation or other commercial material;

  • contains material from other copyrighted works without the written consent of the owner of such copyrighted material, other than reasonable excerpts permitted under the copyright doctrine of fair use;

  • infringes any copyright or violates any property rights, rights of privacy or publicity, or any other rights of any third party;

  • contains any statement, formula, direction, recipe, prescription or other matter that involves a reasonably foreseeable risk of injury or damage to the material's readers or others; or

  • contains any software viruses or any other code, file or program that is designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment.

Neither You nor any other party may, without our prior written permission, deep link to, frame, spider, harvest or scrape the Service or User Content, or otherwise access the Service or Content for any purposes, or use any machine, electronic, web-based or similar device to read or extract the Service or User Content by machine based or automated means.

         9.  UnoDogs Rights

UnoDogs reserves the right (but is not obligated) to do any or all of the following:

  1. record User Content;

  2. Investigate an allegation that User Content or User registration information does not conform to the terms and conditions of this Agreement;

  3. remove User Content or User registration information that is abusive, illegal or disruptive, or that otherwise fails to conform with the terms and conditions of this Agreement;

  4. monitor, edit or disclose any User Content or User registration information, and otherwise generally monitor Your use of the Service; or

  5. edit or delete any User Content or User registration information, regardless of whether such content violates any terms and conditions of this Agreement.

 

UnoDogs and UnoDogs Affiliates have no liability or responsibility to Users of the Service or any other person or entity for performance or nonperformance of the aforementioned activities.

       10.  Links to Third Party Website Are Not Endorsements.

The UnoDogs website may contain links to third party websites. The linked sites are not under our control, and we are not responsible for the contents of any linked site. We provide these links as a convenience only, and a link does not imply endorsement of, sponsorship of, or affiliation with the linked site by UnoDogs. You should make whatever investigation You feel necessary or appropriate before proceeding with any transaction with any of these third parties.

       11.  Ideas Submitted to UnoDogs

UnoDogs is pleased to hear from You and welcomes Your comments about the Service. In the event that You submit ideas or suggestions for the Service (“Service Comments”), the Service Comments will be deemed, and will remain, the sole property of UnoDogs. None of the Service Comments will be subject to any obligation of confidence on the part of UnoDogs, and UnoDogs Affiliates will not be liable for any use or disclosure of any Service Comments. Without limiting the foregoing, UnoDogs will be entitled to unrestricted use and other exploitation of the Service Comments for any purpose whatsoever, commercial or otherwise, by any means, by any media, without compensation to the provider, author, creator or inventor of the Service Comments.

 

 

       12.  Warranty Disclaimers, Limitations of Liability and Indemnity.

You acknowledge that Your dog(s) diet and exercise activities involve risks, which may involve risk of bodily injury or death, and that You assume those risks. You should consult a licensed/certified healthcare professional (veterinarian) prior to beginning or modifying any diet or exercise program that You undertake, and You acknowledge that UnoDogs has advised You of the necessity for obtaining such consultations. The Service is a source of information, but it does not provide medical advice. UnoDogs makes no representation that UnoDogs is a provider of medical services as defined by federal and state laws and regulations pertaining to medical providers and other health care related matters, or that UnoDogs has any obligations with respect to (a) the appropriateness of Your dog engaging in a weight loss program; (b) the results (or lack of results) obtained by Your use of the Services; and (c) any health-related matters arising to your dog(s) in connection with Your use of UnoDogs. In no event shall UnoDogs be liable for any death or bodily injury that Your dog(s) suffer, or that You cause to any third party, in connection with Your use of the Service or any diet, exercise or other activity You undertake in connection with Your use of the Service.

 

 

Warranties. WITHOUT LIMITATION OF THE FOREGOING, UNODOGS AND UNODOGS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING THE SERVICE OR USER CONTENT. THE SERVICE AND USER CONTENT ARE PROVIDED IN “AS-IS” CONDITION, AND UNODOGS AND UNODOGS AFFILIATES EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED TO THE EXTENT PERMITTED BY LAW, INCLUDING: ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, AND ANY AND ALL WARRANTIES ARISING FROM COURSE OF DEALING AND USAGE OF TRADE; THAT THE SERVICE AND USER CONTENT WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE OR OPERATE WITHOUT ERROR, AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE OPERATION, USE OR OTHER EXPLOITATION OF THE SERVICE AND USER CONTENT, AND AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED FROM THE SERVICE OR THE USER CONTENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM UNODOGS OR ANY UNODOGS AFFILIATE OR THROUGH THE SERVICE OR USER CONTENT WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

YOU USE THE SERVICE AND USER CONTENT AT YOUR OWN RISK, AND NEITHER UNODOGS NOR UNODOGS AFFILIATES WILL BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM OR RELATING TO ANY OF THEIR OPERATION, USE OR OTHER EXPLOITATION.

UNDER NO CIRCUMSTANCES WILL YOU BE ENTITLED TO RECOVER FROM UNODOGS OR UNODOGS AFFILIATES ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, PUNITIVE OR SPECIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR LOSS OF USE), WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE ARISING FROM OR RELATING TO THE SERVICE OR USER CONTENT, EVEN IF UNODOGS OR UNODOGS AFFILIATES HAVE BEEN INFORMED OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

THE MAXIMUM AGGREGATE LIABILITY OF UNODOGS AND UNODOGS AFFILIATES FOR ANY AND ALL DAMAGES ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE OR THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT OF FEES PAID BY YOU TO UNODOGS IN THE THREE (3) MONTHS BEFORE THE LIABILITY IS ALLEGED TO HAVE ARISEN, OR, IF NO AMOUNTS WERE PAID DURING SUCH PERIOD, THE AMOUNT OF $1. THIS LIMITATION WILL APPLY WHETHER THE DAMAGES ARE BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF WARRANTIES OR OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

You shall defend, indemnify and hold harmless UnoDogs and UnoDogs Affiliates against any and all claims, actions, proceedings, suits, liabilities, losses, damages, costs, expenses and attorneys' fees arising in connection with Your use of the Service or Your breach of any provision of this Agreement. UnoDogs reserves the right the assume the sole control of the defense and settlement of any claim, action, suit or proceeding for which You are obliged to provide indemnification hereunder. You will cooperate with UnoDogs with respect to such defense and settlement.

        13.  Link to the Privacy Statement.

UnoDogs operates the Service under the Privacy Policy published at http://www.unodogs.com/privacy. We urge You to read this policy now and, because the policy is updated from time to time, later at Your convenience. If we make material changes, as determined by us, in the way in which personal information is collected, used or transferred, we will notify You of these changes by email and by posting a modified version of this Privacy Policy on our website. Your continued use of the Service ten days following any changes means that You accept those changes. Even when we make changes, however, personal information collected by us will be treated in accordance with the version of the Privacy Policy in effect at the time the personal information was collected, unless we obtain Your consent otherwise.

       14.  ADDITIONAL TERMS FOR THE MOBILE APP

  1. You are granted a limited, non-sub-licensable right to access the Mobile App, Desktop App, the Services and Data for the purpose of enabling you or other users to access the Website or the App or the Marketplace and/or the Services via third party software or website. Any use of the Mobile App, Desktop App, is bound by the terms of this agreement plus the following specific terms:

    1. You agree that you are solely responsible for (and that we have no responsibility or liability to you or to any third party for) any services and/or products you provide through any third party software;

    2. You expressly understand and agree that we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we has been advised of the possibility of such damages), resulting from your use of the Mobile App and Desktop App;

    3. You will not use the Mobile App or the Desktop App to create software that sends unsolicited communications (whether commercial or otherwise) to any third party;

    4. We reserve the right at any time to modify or discontinue, temporarily or permanently the Desktop App and Mobile App by providing a notice of 48 (forty eight) hours with or without notice;

    5. Abuse or excessively frequent requests to the Services via the Desktop App and Mobile App may result in the temporary or permanent suspension of your account’s access. We, in our sole discretion, will determine abuse or excessive usage;

    6. We reserve the right at any time to modify or discontinue, temporarily or permanently, your access to the Mobile App and the Desktop App by providing a notice of 48 (forty eight) hours;

    7. We may make available software to access the Service via the App using a mobile device. UnoDogs does not warrant that the App will be compatible with your mobile device. UnoDogs hereby grants you a non-exclusive, non-transferable, revocable license to use a compiled code copy of the App for one Member account on one mobile device owned or leased solely by you, for your personal use. You may not: (i) modify, disassemble, decompile or reverse engineer the App, except to the extent that such restriction is expressly prohibited by law; (ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the App to any third party or use the App to provide time sharing or similar services for any third party; (iii) make any copies of the App; (iv) remove, circumvent, disable, damage or otherwise interfere with security-related features of the App, features that prevent or restrict use or copying of any content accessible through the App, or features that enforce limitations on use of the App; or (v) delete the copyright and other proprietary rights notices on the App. You acknowledge that UnoDogs may from time to time issue upgraded versions of the App, and may automatically electronically upgrade the version of the App that you are using on your mobile device. You consent to such automatic upgrading on your mobile device, and agree that the terms and conditions of this Agreement will apply to all such upgrades. Any third-party code that may be incorporated in the App is covered by the applicable open source or third party license EULA, if any, authorizing use of such code. The foregoing license grant is not a sale of the App or any copy thereof, and UnoDogs or its third party partners or suppliers retain all right, title, and interest in the App (and any copy thereof). Any attempt by you to transfer any of the rights, duties or obligations hereunder, except as expressly provided for in this Agreement, is void. UnoDogs reserves all rights not expressly granted under this Agreement.

     

        15.  Security

We have implemented commercially reasonable technical and organizational measures designed to secure your personal information and User Content from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information and User Content for improper purposes. You acknowledge that you provide your personal information at your own risk.

        16.  Governing law

The jurisdictional court of Delhi shall have sole jurisdiction over any claim arising from, or related to, a visit to / use of the Website/ App/Marketplace or the Services, although we retain the right to bring proceedings against you for breach of any of these terms and conditions in your country of residence, country of use or other relevant country. The laws of India govern this Agreement and these terms and conditions of use of the Services.

UnoDogs accepts no liability whatsoever, direct or indirect, for noncompliance with the laws of any country other than that of India, the mere fact that Website/ App/Marketplace can be accessed or used or any facility can be availed of in a country other than India will not imply that we accede to the laws of such country.

        17.  RELATIONSHIP BETWEEN THE WEBSITE AND LEGAL NAME

The website www.unodogs.com and the associated mobile application, UnoDogs, is registered and owned by UnoDogs Services Private Limited, and usage of this Website/App and affiliated links is subject to the Terms of Use and Privacy Policy

       18.  Cloud Services and Third Party Services.

Without limitation of the disclaimers and limitations of liability set forth, You acknowledge and agree as follows: (a) we provide the Service using cloud computing services of one or more third party cloud providers (collectively, the “Cloud Providers”); (b) the price at which we could afford to offer the Service would vary if we provided the Service other than using such cloud services; and (c) we shall not be responsible or liable to You for any act, omission or failure of any Cloud Provider.

The Service may depend upon, interact with or enable access to the information, other content, services or websites of third parties (each, a “Third Party Service”), which may in each case be accompanied by separate terms of use. Use of each Third Party Service may require that You accept additional terms of use. You must comply with the applicable terms of use when using the Third Party Service and the Service.

         19.  Miscellaneous Provisions.

No delay or omission by UnoDogs in exercising any of its rights occurring upon any noncompliance or default by You with respect to this Agreement will impair any such right or be construed to be a waiver thereof, and a waiver by UnoDogs of any of the covenants, conditions or agreements to be performed by You will not be construed to be a waiver of any succeeding breach thereof or of any other covenant, condition or agreement hereof contained. As used in this Agreement, “including” means “including but not limited to.” If any provision of this Agreement is found by a court of competent jurisdiction to be invalid or unenforceable, then this Agreement will remain in full force and effect and will be reformed to be valid and enforceable while reflecting the intent of the parties to the greatest extent permitted by law. Except as otherwise expressly provided herein, this Agreement sets forth the entire agreement between You and UnoDogs regarding its subject matter, and supersedes all prior promises, agreements or representations, whether written or oral, regarding such subject matter. You agree that the electronic text of this Agreement constitutes a writing and Your assent to the terms and conditions hereof constitutes a “signing” for all purposes. There shall be no third party beneficiaries to this Agreement other than UnoDogs Affiliates. In no event shall UnoDogs be liable for any failure to comply with this Agreement to the extent that such failure arises from factors outside UnoDogs's reasonable control.

Effective Date of Terms: 21 May 2020