--- Frequently asked questions ---

Mobile application (General)

What can I do with the UnoDogs app?


UnoDogs is a calorie tracker and fitness management application for your dog. It helps you to keep track of calorie intake of your dog as per the target you set. Below are major use cases you can try with our app: 1. Help gain or lose weight 2. Improved fitness with increased exercise 3. Monitor puppy growth 4. Care for senior dog We use artificial intelligence to suggest best calories intake for your dog and we keep updating it.




Does UnoDogs app come in iOS?


No, for now we only have mobile app in android. We do plan to bring the future versions in iOS too.




Is the mobile app free to use?


Yes! UnoDogs mobile app is free to use. All basic features are avaiable for free which can be used to log in calories, exercise, health issues, share progress etc. We also do provide paid features like personalised plans for multiple dogs (up to 5 dogs). You get access to quality content and no advertisement. For more details, please visit our subscription page in our mobile app.




Why do we ask for dog related information at the time of onboarding?


We ask for dog related information as we need it to build initial calorie profile for your dog and set initial targets. You may set personalized targets with our premium feature.




How we use Machine Learning to calculate the BCS score of dog?


We use object detection on edge model to find patterns in the side and top picture of the dog. Basic the patterns picked by our model, we use our algorithm to calculate the right BCS score for the dog. We plan to make this app fully AI backed in future where food recommendations, exercise recommendatiions and planning, fitness examination and goals tracking will all be automated with AI.




How do I add fitbark to UnoDogs?


Follow the below steps to add fitbark to your UnoDogs app: (It is a free feature and any fitbark user can do it)

  1. Go to accounts section in the mobile app
  2. Click on Fitbark logo in 'Automatic tracking' section
  3. Put in your fitbark credentials and login
Thats it! You are connected. Please note: We do not keep Fitbark credentials with us. UnoDogs uses OAuth 2.0 (provided by Fitbark) to access to your fitbark data. We request Fitbark data from their server and use it to personalize the fitness plans for your dog.





Premium and payments

How can I add more dogs?


In case you want to add more than 1 dog, you need to buy one of our premium subscriptions. Once you have to premium account, follow the below steps to add more dogs: 1. Go to log screen 2. Click on drop down given at left top corner of the screen which shows your first dog name 3. Click add dog 4. Follow the on boarding steps and add new dog You may add up to 5 dogs in premium account.




How do I add a meal?


Follow the below steps:

  1. Choose the appropriate Meal - 1, 2 or 3
  2. Click on the plus sign at the right top corner
  3. Choose the right category
    1. You see 6 categories in Packaged and homemade each
  4. Search for the food name
    1. In case you do not find the food in our database
      1. Click on the plus sign and enter the calories value
  5. If you find the food in our datatabse, then click on the food
  6. Put the right amount you feed to your dog and click on save (right top corner)




How do I add treats?


Follow the below steps to add treats:

  1. Click on plus sign in the treats block.
  2. Choose the main category
    1. Packaged OR Homemade
  3. Choose the sub category (among the six sub categories shown)
  4. Search for the treat in our database
    1. If you do not find the treat, you may add new treat by clicking on the plus sign
  5. Click on the treat you want to sleect after search
  6. Add the amount you are feeding
  7. Click Save




What is this "auto update" in meals, treats, exercise etc?


In any of the meals, treats or exercise if you put 'auto update' on. Then it will automatically appear in your log the next day. This saves your time and efforts to log the same food, treats, exercise etc. This feature comes very handy especially in dry dog food and exercise like daily walks.




How do I update the weight of my dog?


Follow the below steps to update the weight of your dog:

  1. In log screen, from left top drop down, choose the right dog
  2. Click on 'plus sign' in 'General Fitness' section
  3. Put the new weight
  4. Choose the right weight unit (kg or lbs)
  5. Click Save




How do I delete any any entry in the log screen?


Just click on minus sign which appears on the left of the meal, treat or exercise entry.




What are these scrollable reports on the top of log screen?


First screen:

  1. It shows the calories your dog should be consuming in a day
    1. Please Note: Target Calories for free users is based on breed standards. If you need to customise the target calories as per weight and exercise, please use our goals screen to set the right targets. You will need Premium Account to access to customised goals.
  2. Food - Daily calories consumed in meals and treats
  3. Exercise - Daily calories burned during exercise
  4. Net Calories - Budget left for the day or excess of budget
Second screen:
  1. Current weight of the dog
  2. Ideal weight range for an adult dog based on breed standards
  3. Ideal daily exercise based in breed standards
  4. Current body condition score of the dog
Third Screen:
  1. Weight of last 4 weeks and last one month
  2. Average daily calories of last four weeks and last one month
  3. Average daily exercise of last four weeks and last one month




How do I look at the log screens of previous days?


In the log screen, on the right top corner you see today's date. Click the left triangle to view the older days data. Please note: You cannot edit old day data.





Log screen

How can I add more dogs?


In case you want to add more than 1 dog, you need to buy one of our premium subscriptions. Once you have to premium account, follow the below steps to add more dogs: 1. Go to log screen 2. Click on drop down given at left top corner of the screen which shows your first dog name 3. Click add dog 4. Follow the on boarding steps and add new dog You may add up to 5 dogs in premium account.




How do I add a meal?


Follow the below steps:

  1. Choose the appropriate Meal - 1, 2 or 3
  2. Click on the plus sign at the right top corner
  3. Choose the right category
    1. You see 6 categories in Packaged and homemade each
  4. Search for the food name
    1. In case you do not find the food in our database
      1. Click on the plus sign and enter the calories value
  5. If you find the food in our datatabse, then click on the food
  6. Put the right amount you feed to your dog and click on save (right top corner)




How do I add treats?


Follow the below steps to add treats:

  1. Click on plus sign in the treats block.
  2. Choose the main category
    1. Packaged OR Homemade
  3. Choose the sub category (among the six sub categories shown)
  4. Search for the treat in our database
    1. If you do not find the treat, you may add new treat by clicking on the plus sign
  5. Click on the treat you want to sleect after search
  6. Add the amount you are feeding
  7. Click Save




What is this "auto update" in meals, treats, exercise etc?


In any of the meals, treats or exercise if you put 'auto update' on. Then it will automatically appear in your log the next day. This saves your time and efforts to log the same food, treats, exercise etc. This feature comes very handy especially in dry dog food and exercise like daily walks.




How do I update the weight of my dog?


Follow the below steps to update the weight of your dog:

  1. In log screen, from left top drop down, choose the right dog
  2. Click on 'plus sign' in 'General Fitness' section
  3. Put the new weight
  4. Choose the right weight unit (kg or lbs)
  5. Click Save




How do I delete any any entry in the log screen?


Just click on minus sign which appears on the left of the meal, treat or exercise entry.




What are these scrollable reports on the top of log screen?


First screen:

  1. It shows the calories your dog should be consuming in a day
    1. Please Note: Target Calories for free users is based on breed standards. If you need to customise the target calories as per weight and exercise, please use our goals screen to set the right targets. You will need Premium Account to access to customised goals.
  2. Food - Daily calories consumed in meals and treats
  3. Exercise - Daily calories burned during exercise
  4. Net Calories - Budget left for the day or excess of budget
Second screen:
  1. Current weight of the dog
  2. Ideal weight range for an adult dog based on breed standards
  3. Ideal daily exercise based in breed standards
  4. Current body condition score of the dog
Third Screen:
  1. Weight of last 4 weeks and last one month
  2. Average daily calories of last four weeks and last one month
  3. Average daily exercise of last four weeks and last one month




How do I look at the log screens of previous days?


In the log screen, on the right top corner you see today's date. Click the left triangle to view the older days data. Please note: You cannot edit old day data.





Setting Goals

How do I set pesonal plan for my dog(s)?


Follow the below steps: 1. Choose the dog from Log screen, left top corner drop down. 2. Navigate to 'Goals' screen 3. You opt to choose from two choices: A. Choose a Fitness Plan - It is a list pre-configured plans for your dog. It analyse the numbers and suggest you the best calories intake for your dog. The plan gives you weekly targets and then keep modifying it basis the progress the dog makes each week. B. Set weight and exercise targets - This plan helps you set your own weight and exercise targets for your dog. Basis the targets you set, we recommend the colories intake and then monitor the progress and tweak our recommendations.




What pre-configured plans does UnoDogs offer?


Here are the list of pre-configured plans: 1. Weight Loss 2. Weight Gain 3. General Fitness 4. Puppy Growth 5. Puppy under Training 6. Senior Care




How do I get to use these personalized plans?


All the personalized plans are available under paid subscription. You may start with 7 day free trail and choose among monthly, six-monthly or yearly plan. In paid plans, you can set personal plans for all your dogs in your account.





Reports and Account page

What is reports section in UnoDogs app?


We give you options to analyse your dog's progress. See all the reports and also have the option to share the progress in social media and keep yourself motivated.




How do I add picture in the reports?


Just click on the camera icon and you can click new picture or attach from Gallery. Next time you want to change picture and add new one, just click on the old picture and add.




How do I delete or edit any of my dog profile?


1. Go to Accounts page 2. Edit dog information 3. Choose the dog from drop down (left top right corner) 4. Edit details and save 5. OR Click on Delete to delete the whole profile. Please: You cannot delete the last dog profile. In case you want to delete your complete profile, please write to us at contact@unodogs.com with Subject: Request for delete profile Once the account or dog profile is deleted, it cannot be fetched back. It is deleted forever.




How to I connect Fitbark?


1. Go to Accounts 2. Click on Fitbark logo 3. Enter your Fitbark credentials and login 4. Thats it! UnoDogs is connected to fitbark We start bringing you insights from Fitbark.