--- Frequently asked questions ---

Mobile application (General)

What can I do with the UnoDogs app?


UnoDogs is a calorie tracker and fitness management application for your dog. It helps you to keep track of calorie intake of your dog as per the target you set. Below are major use cases you can try with our app: 1. Help gain or lose weight 2. Improved fitness with increased exercise 3. Monitor puppy growth 4. Care for senior dog We use artificial intelligence to suggest best calories intake for your dog and we keep updating it.




Does UnoDogs app come in iOS?


No, for now we only have mobile app in android. We do plan to bring the future versions in iOS too.




Is the mobile app free to use?


Yes! UnoDogs mobile app is free to use. All basic features are avaiable for free which can be used to log in calories, exercise, health issues, share progress etc. We also do provide paid features like personalised plans for multiple dogs (up to 5 dogs). You get access to quality content and no advertisement. For more details, please visit our subscription page in our mobile app.




Why do we ask for dog related information at the time of onboarding?


We ask for dog related information as we need it to build initial calorie profile for your dog and set initial targets. You may set personalized targets with our premium feature.




How we use Machine Learning to calculate the BCS score of dog?


We use object detection on edge model to find patterns in the side and top picture of the dog. Basic the patterns picked by our model, we use our algorithm to calculate the right BCS score for the dog. We plan to make this app fully AI backed in future where food recommendations, exercise recommendatiions and planning, fitness examination and goals tracking will all be automated with AI.




How do I add fitbark to UnoDogs?


Follow the below steps to add fitbark to your UnoDogs app: (It is a free feature and any fitbark user can do it)

  1. Go to accounts section in the mobile app
  2. Click on Fitbark logo in 'Automatic tracking' section
  3. Put in your fitbark credentials and login
Thats it! You are connected. Please note: We do not keep Fitbark credentials with us. UnoDogs uses OAuth 2.0 (provided by Fitbark) to access to your fitbark data. We request Fitbark data from their server and use it to personalize the fitness plans for your dog.





Premium and payments

What is reports section in UnoDogs app?


We give you options to analyse your dog's progress. See all the reports and also have the option to share the progress in social media and keep yourself motivated.




How do I add picture in the reports?


Just click on the camera icon and you can click new picture or attach from Gallery. Next time you want to change picture and add new one, just click on the old picture and add.




How do I delete or edit any of my dog profile?


1. Go to Accounts page 2. Edit dog information 3. Choose the dog from drop down (left top right corner) 4. Edit details and save 5. OR Click on Delete to delete the whole profile. Please: You cannot delete the last dog profile. In case you want to delete your complete profile, please write to us at contact@unodogs.com with Subject: Request for delete profile Once the account or dog profile is deleted, it cannot be fetched back. It is deleted forever.




How to I connect Fitbark?


1. Go to Accounts 2. Click on Fitbark logo 3. Enter your Fitbark credentials and login 4. Thats it! UnoDogs is connected to fitbark We start bringing you insights from Fitbark.





Log screen

What can I do with the UnoDogs app?


UnoDogs is a calorie tracker and fitness management application for your dog. It helps you to keep track of calorie intake of your dog as per the target you set. Below are major use cases you can try with our app: 1. Help gain or lose weight 2. Improved fitness with increased exercise 3. Monitor puppy growth 4. Care for senior dog We use artificial intelligence to suggest best calories intake for your dog and we keep updating it.




Does UnoDogs app come in iOS?


No, for now we only have mobile app in android. We do plan to bring the future versions in iOS too.




Is the mobile app free to use?


Yes! UnoDogs mobile app is free to use. All basic features are avaiable for free which can be used to log in calories, exercise, health issues, share progress etc. We also do provide paid features like personalised plans for multiple dogs (up to 5 dogs). You get access to quality content and no advertisement. For more details, please visit our subscription page in our mobile app.




Why do we ask for dog related information at the time of onboarding?


We ask for dog related information as we need it to build initial calorie profile for your dog and set initial targets. You may set personalized targets with our premium feature.




How we use Machine Learning to calculate the BCS score of dog?


We use object detection on edge model to find patterns in the side and top picture of the dog. Basic the patterns picked by our model, we use our algorithm to calculate the right BCS score for the dog. We plan to make this app fully AI backed in future where food recommendations, exercise recommendatiions and planning, fitness examination and goals tracking will all be automated with AI.




How do I add fitbark to UnoDogs?


Follow the below steps to add fitbark to your UnoDogs app: (It is a free feature and any fitbark user can do it)

  1. Go to accounts section in the mobile app
  2. Click on Fitbark logo in 'Automatic tracking' section
  3. Put in your fitbark credentials and login
Thats it! You are connected. Please note: We do not keep Fitbark credentials with us. UnoDogs uses OAuth 2.0 (provided by Fitbark) to access to your fitbark data. We request Fitbark data from their server and use it to personalize the fitness plans for your dog.





Setting Goals

How do I set pesonal plan for my dog(s)?


Follow the below steps: 1. Choose the dog from Log screen, left top corner drop down. 2. Navigate to 'Goals' screen 3. You opt to choose from two choices: A. Choose a Fitness Plan - It is a list pre-configured plans for your dog. It analyse the numbers and suggest you the best calories intake for your dog. The plan gives you weekly targets and then keep modifying it basis the progress the dog makes each week. B. Set weight and exercise targets - This plan helps you set your own weight and exercise targets for your dog. Basis the targets you set, we recommend the colories intake and then monitor the progress and tweak our recommendations.




What pre-configured plans does UnoDogs offer?


Here are the list of pre-configured plans: 1. Weight Loss 2. Weight Gain 3. General Fitness 4. Puppy Growth 5. Puppy under Training 6. Senior Care




How do I get to use these personalized plans?


All the personalized plans are available under paid subscription. You may start with 7 day free trail and choose among monthly, six-monthly or yearly plan. In paid plans, you can set personal plans for all your dogs in your account.





Reports and Account page

What is reports section in UnoDogs app?


We give you options to analyse your dog's progress. See all the reports and also have the option to share the progress in social media and keep yourself motivated.




How do I add picture in the reports?


Just click on the camera icon and you can click new picture or attach from Gallery. Next time you want to change picture and add new one, just click on the old picture and add.




How do I delete or edit any of my dog profile?


1. Go to Accounts page 2. Edit dog information 3. Choose the dog from drop down (left top right corner) 4. Edit details and save 5. OR Click on Delete to delete the whole profile. Please: You cannot delete the last dog profile. In case you want to delete your complete profile, please write to us at contact@unodogs.com with Subject: Request for delete profile Once the account or dog profile is deleted, it cannot be fetched back. It is deleted forever.




How to I connect Fitbark?


1. Go to Accounts 2. Click on Fitbark logo 3. Enter your Fitbark credentials and login 4. Thats it! UnoDogs is connected to fitbark We start bringing you insights from Fitbark.